Privacy Policy

Effective Date: January 1, 2026
Last Updated: March 19, 2026

Welcome to Your Formula LLC (“Your Formula,” “we,” “our,” or “us”).
This Privacy Policy describes how we collect, use, and protect your information when you visit yourformula.health and use our telehealth and wellness services.

1. Our Commitment to Your Privacy

Your Formula is committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable federal and state privacy laws.

2. Information We Collect

Personal Information

  • Name, date of birth

  • Email address, phone number

  • Billing and payment information

  • Shipping address (if applicable)

Health Information (Protected Health Information – PHI)

  • Medical history and symptoms

  • Medications and treatment plans

  • Lab results and clinical documentation

  • Telehealth consultation records

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Website usage data (cookies, analytics tools)

3. How We Use Your Information

We may use your information to:

  • Provide telehealth consultations and medical services

  • Develop personalized treatment plans

  • Prescribe medications when clinically appropriate

  • Process payments and fulfill orders

  • Communicate with you about your care

  • Improve our website and services

  • Comply with legal and regulatory obligations

4. HIPAA Compliance & Use of Health Information

Your health information is protected under HIPAA. We may use and disclose your Protected Health Information (PHI) for:

  • Treatment: Coordination of your care

  • Payment: Billing and payment processing

  • Healthcare Operations: Quality improvement and administrative functions

We may also disclose PHI when required by law, for public health purposes, or to prevent serious threats to health or safety.

5. Sharing of Information

We do not sell your personal or health information.

We may share your information with:

  • Licensed healthcare providers involved in your care

  • HIPAA-compliant service providers (e.g., EMR, telehealth platforms, labs, pharmacies)

  • Payment processors

  • Legal or regulatory authorities when required

All applicable vendors handling PHI are required to maintain appropriate safeguards and, where applicable, enter into Business Associate Agreements (BAAs).

6. Telehealth Services Disclaimer

Telehealth services provided through Your Formula are delivered by licensed healthcare professionals.
Use of our platform does not guarantee diagnosis, treatment, or specific outcomes.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website performance

  • Improve marketing effectiveness

You can modify your browser settings to decline cookies.

8. Data Security

We implement industry-standard safeguards including:

  • Encryption of sensitive data

  • Secure servers and access controls

  • HIPAA-compliant systems and workflows

While we take reasonable measures to protect your information, no system can guarantee absolute security.

9. Your Privacy Rights (HIPAA)

You have the right to:

  • Access and obtain copies of your records

  • Request corrections to your information

  • Request restrictions on certain disclosures

  • Request confidential communications

  • Receive an accounting of disclosures

  • File a complaint without retaliation

To exercise these rights, contact us at:
Email: info@yourformula.health

10. Data Retention

We retain personal and health information as required by applicable laws and for legitimate business and medical purposes.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

14. Contact Us

Your Formula LLC
Email: info@yourformula.health
Website: https://yourformula.health

15. Notice of Privacy Practices (NPP)

A separate HIPAA Notice of Privacy Practices is available upon request and provides additional details about how your health information is used and disclosed.