Privacy Policy
Effective Date: January 1, 2026
Last Updated: March 19, 2026
Welcome to Your Formula LLC (“Your Formula,” “we,” “our,” or “us”).
This Privacy Policy describes how we collect, use, and protect your information when you visit yourformula.health and use our telehealth and wellness services.
1. Our Commitment to Your Privacy
Your Formula is committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable federal and state privacy laws.
2. Information We Collect
Personal Information
Name, date of birth
Email address, phone number
Billing and payment information
Shipping address (if applicable)
Health Information (Protected Health Information – PHI)
Medical history and symptoms
Medications and treatment plans
Lab results and clinical documentation
Telehealth consultation records
Automatically Collected Information
IP address
Browser type and device information
Website usage data (cookies, analytics tools)
3. How We Use Your Information
We may use your information to:
Provide telehealth consultations and medical services
Develop personalized treatment plans
Prescribe medications when clinically appropriate
Process payments and fulfill orders
Communicate with you about your care
Improve our website and services
Comply with legal and regulatory obligations
4. HIPAA Compliance & Use of Health Information
Your health information is protected under HIPAA. We may use and disclose your Protected Health Information (PHI) for:
Treatment: Coordination of your care
Payment: Billing and payment processing
Healthcare Operations: Quality improvement and administrative functions
We may also disclose PHI when required by law, for public health purposes, or to prevent serious threats to health or safety.
5. Sharing of Information
We do not sell your personal or health information.
We may share your information with:
Licensed healthcare providers involved in your care
HIPAA-compliant service providers (e.g., EMR, telehealth platforms, labs, pharmacies)
Payment processors
Legal or regulatory authorities when required
All applicable vendors handling PHI are required to maintain appropriate safeguards and, where applicable, enter into Business Associate Agreements (BAAs).
6. Telehealth Services Disclaimer
Telehealth services provided through Your Formula are delivered by licensed healthcare professionals.
Use of our platform does not guarantee diagnosis, treatment, or specific outcomes.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience
Analyze website performance
Improve marketing effectiveness
You can modify your browser settings to decline cookies.
8. Data Security
We implement industry-standard safeguards including:
Encryption of sensitive data
Secure servers and access controls
HIPAA-compliant systems and workflows
While we take reasonable measures to protect your information, no system can guarantee absolute security.
9. Your Privacy Rights (HIPAA)
You have the right to:
Access and obtain copies of your records
Request corrections to your information
Request restrictions on certain disclosures
Request confidential communications
Receive an accounting of disclosures
File a complaint without retaliation
To exercise these rights, contact us at:
Email: info@yourformula.health
10. Data Retention
We retain personal and health information as required by applicable laws and for legitimate business and medical purposes.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
14. Contact Us
Your Formula LLC
Email: info@yourformula.health
Website: https://yourformula.health
15. Notice of Privacy Practices (NPP)
A separate HIPAA Notice of Privacy Practices is available upon request and provides additional details about how your health information is used and disclosed.
Effective Date: 07/01/2026
Your Formula LLC (“we,” “us,” “our”) respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use,
and share information when you opt in to receive SMS/text messages from us.
Information We Collect
When you opt in to receive SMS messages, we may collect:
- Your phone number
- Your consent/preferences (e.g., when and how you opted in)
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your
preferences
- Improve our messaging program (e.g., troubleshooting and analytics)
Sharing Your Information
We do not sell or rent your phone number or SMS opt-in information, and we do not
share it with third parties for their own marketing purposes.
Your Rights
- Opt out: Reply STOP to any message to opt out.
Data Security
We implement reasonable measures to protect your personal information from
unauthorized access or disclosure.
Contact Us
If you have questions or concerns about our privacy practices, contact us at info@yourformula.health